A recent survey found that the majority of end users (60 percent) find enterprise applications somewhat difficult, very difficult or almost impossible to use, hampering employee productivity. Ann takes a look at the statistics and the plea that software needs to be business user friendly.

Back in October, a debate about enterprise software raged briefly throughout the blogosphere. Some folks said that enterprise software needed to be more user-friendly, like its consumer-oriented counterparts. Others said, in essence, business isn’t supposed to be fun, so get over it.

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